Privacy Policy
Last Updated: January 2024
1. Introduction
Dr. Vikash Kumar Agarwal ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (phone, email, address)
- Medical history and health information
- Appointment scheduling information
- Medical reports and imaging you upload
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referral source
3. How We Use Your Information
We use the information we collect for the following purposes:
- Medical Care: To provide medical consultations, treatment, and follow-up care
- Appointment Management: To schedule, confirm, and manage appointments
- Communication: To respond to inquiries and provide updates
- Website Improvement: To analyze and improve our website functionality
- Legal Compliance: To comply with legal obligations and protect rights
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Healthcare Providers: Other healthcare professionals involved in your care
- Service Providers: Third-party vendors who assist with operations (e.g., appointment scheduling, data storage)
- Legal Requirements: When required by law or to protect rights and safety
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or medical record-keeping requirements.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Object to processing of your information
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children without parental consent.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Phone: +91 98300 51203
- Email: drvikashagarwal@gmail.com